## Helping nonprofits amplify their impact with advanced agentic AI

**75%**  
Auto Resolution Rate

**85%**  
Increase in CSAT

**80%**  
Improved employee productivity

## Use Cases

**Personalized beneficiary support, available 24/7**  
Deliver tailored assistance for questions on policies, programs & eligibility, donations, and real-time info for community resources.

**Enhanced productivity for employees with AI workflows**  
Leverage AI agents to automate donation processing, email communications generation, record keeping for grants, and more.

**Improved case management with Aisera Agent Assist**  
Enable agents to quickly resolve cases for beneficiaries with case triaging and next-best-action & knowledge recommendations.

**Automated volunteer onboarding & scheduling**  
Expedite the volunteer recruitment process by automating onboarding and volunteer scheduling based on skills and availability.

**Tailored communications for increased engagement**  
Help beneficiaries access the resources they need by providing recommendations for relevant programs & initiatives.

**Multichannel outreach to boost engagement**  
Provide support for beneficiaries in their favorite communication channels, including voice, webchat, email, SMS, and more.