Aisera : Agentic AI for the Enterprise
AI that means business
AI Agents and Assistants purpose-built to deliver business value for every team.
A single unified AI agent platform
Go beyond simple assistance – deliver autonomous execution.
Automate tasks. Deliver answers. Transform workflows.
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The fastest way to get AI working in your business
- SELECT
- CONNECT
- OPERATE
- OPTIMIZE
Choose from an extensive library of out-of-the-box, purpose-built AI agents or create custom ones using natural language through Agent Composer.
Use Aisera Unify, the industry’s first open standards backbone leveraging A2A, MCP, and AGNTCY, to integrate best-of-breed agents, apps, and tools into a cohesive ecosystem.
Harness the full power of Aisera’s System of AI Agents through Aisera Assistant and Agent Assist, enabling execution of complex, cross-domain actions. Aisera continuously evaluates and optimizes agent performance through its test suite and ensures full observability via OpenTelemetry integration within the LLM gateway – delivering reliability, transparency, and operational excellence.
Leverage AI agents’ ability to analyze outcomes, generate knowledge, and create automation playbooks from past resolutions, end-user feedback, and insights from experts – unlocking continuous learning and improvement across the enterprise.
The world’s top brands trust Aisera
Increased agent productivity by 60%
The impact of Aisera’s AI Agent platform was immediately evident following the deployment of NJ Transit’s internal AI agent, Travis. Employees quickly gained the ability to resolve IT issues autonomously across multiple channels, including Microsoft Teams, reducing reliance on the help desk and streamlining internal support.
Auto-resolved 70% of tickets
Aisera enabled OmniTRAX to unify employee support with a streamlined, self-service experience. AI agents for IT deliver personalized help directly through webchat and Microsoft Teams, boosting productivity and resolution speed.
Saved 24K user hours a year
Big 5 Sporting Goods supercharged employee productivity with Aisera AI Agents, delivering instant, personalized IT support, auto-remediating issues, and transforming their IT strategy by only escalating what truly matters.
Saved $2.2M in support costs
With Aisera’s AI Agent platform, Lifescan now automatically resolves 65% of incoming support requests, eliminating redundant inquiries and significantly reducing agent fatigue.
Increased productivity by 72%
BDO Canada introduced a proactive self-service AI agent named EVA, which automated IT support tasks such as software provisioning, hardware procurement, account troubleshooting, and more.
Industry’s most awarded AI agent platform
Gartner® Magic Quadrant™ for Artificial Intelligence
Applications in IT Service Management
Aisera delivers good results for end-user self-service through robust conversational AI capabilities, enabling customers to leverage its proprietary large language model (LLM) or integrate their own models, with LLM Studio supporting tailored tuning using organizational knowledge and ITSM data.
Agentic AI marks the beginning of a new enterprise era - where autonomous agents don’t just support work, they drive it, scale it, and continuously learn to transform the very fabric of work.
Customer trust: the ultimate recognition
“Excellent Overall experience with Aisera”
Product Manager, Employee Enablement
“Good AI platform, with high accuracy”
Software developer
“Aisera deflects 90% of tickets, bolstering agent efficiency”
Manager of IT services
“A game-changer in AI solutions”
Architect